VTB appoints Natalia Dirks to Management Board

дата22.12.2020

On December 22, the VTB Supervisory Board decided to elect Natalia Dirks as a member of the bank’s Management Board, she will take her position upon approval of her candidacy by the Central Bank of the Russian Federation. In this capacity, she will be accountable to the Deputy President and Chairman of the Management Board Vadim Kulik.
As a member of the Management Board, Natalia Dirks will continue to lead operational business support at VTB Bank, which includes conducting and supporting key banking operations, transaction administration, operational control, infrastructure and cost management of cash circulation, cards, ATMs, document storage, and countering transaction fraud. Additional responsibilities will also include the construction of a digital back office, the implementation of projects for the transition to paperless document management, the development of an electronic format for interaction with government agencies, as well as working on the robotisation of processes which is taking place across the bank’s functions.
“Last year, VTB launched a large-scale digital transformation programme, which affects all areas of work and includes, among other things, the transfer of the main operational processes to digital. Natalia Dirks has significant managerial experience in transforming support functions and improving the quality of service for external and internal customers, and, importantly, is able to create cohesive geographically distributed teams of like-minded people. I am confident that her appointment as a member of the bank’s Management Board will contribute to improving the efficiency of banking processes and the quality of VTB’s customer service.” comments Vadim Kulik.

On December 22, the VTB Supervisory Board decided to elect Natalia Dirks as a member of the bank’s Management Board, she will take her position upon approval of her candidacy by the Central Bank of the Russian Federation. In this capacity, she will be accountable to the Deputy President and Chairman of the Management Board Vadim Kulik.
As a member of the Management Board, Natalia Dirks will continue to lead operational business support at VTB Bank, which includes conducting and supporting key banking operations, transaction administration, operational control, infrastructure and cost management of cash circulation, cards, ATMs, document storage, and countering transaction fraud. Additional responsibilities will also include the construction of a digital back office, the implementation of projects for the transition to paperless document management, the development of an electronic format for interaction with government agencies, as well as working on the robotisation of processes which is taking place across the bank’s functions.
“Last year, VTB launched a large-scale digital transformation programme, which affects all areas of work and includes, among other things, the transfer of the main operational processes to digital. Natalia Dirks has significant managerial experience in transforming support functions and improving the quality of service for external and internal customers, and, importantly, is able to create cohesive geographically distributed teams of like-minded people. I am confident that her appointment as a member of the bank’s Management Board will contribute to improving the efficiency of banking processes and the quality of VTB’s customer service.” comments Vadim Kulik.

Reference

Natalia Germanovna Dirks has been working in the banking sector for more than 25 years. From 1998 to 2010, she worked in senior positions in the Russian division of the Intesa Sanpaolo banking group, and from 2010 to 2019, she managed the operational function of Sberbank. In January 2020, she joined VTB Group as Head of the Business Operations Support Department — Senior Vice President of the Bank. She was also awarded the gratitude of the President of the Russian Federation.