Mission, Vision, Values

Mission ¹

We help people to make their plans a reality by creating the best financial solutions.

We are a team of professionals, working for the benefit of our customers and the country as a whole.

Vision ²

A universal financial group that is developing both dynamically and sustainably, one that is focused on being the first-choice financial partner for its customers, and which provides the most convenient and cutting edge solutions to their needs.

Values ³

We value our customers

• We put our customer needs first
• We trust our customers and strive to earn their trust
• We listen to our customers and act upon their feedback

We work as a team

• We respect and trust each other
• We support each other and help our colleagues grow
• We achieve common goals

We are responsible for our results

• We are result-, not process-oriented
• Each of us is responsible for our contribution to the common goals
• We openly discuss our successes and failures

We are proactive

• We are not indifferent to what we are doing
• We contribute proactively when dealing with shared tasks
• We go beyond our formal duties

We continuously improve our performance

• We are open to change
• We start change with ourselves
• We have no fear to experiment

¹ Mission is the purpose or the most important aim of an organization.

² Vision is the way the organization should develop to realize its mission and how it should look in the future.

³ Values are the common for all the employees everyday norms and behavior principles.