- Does VTB24 Depositary charge any fee for keeping VTB Bank shares since IPO?
If the shares are kept in the section of the depo account opened in compliance with the "Procedure for Providing Services in the Securities and Derivatives Markets" (it is this section where the securities purchased at IPO were entered), the fee is not charged.
- How can JSC VTB Bank shareholders influence the Bank's operation?
According to the Federal Law on Joint-Stock Companies and the Charter of JSC VTB Bank a superior management body of any joint-stock company is its General Shareholders Meeting. JSC VTB Bank Shareholders (VTB shareholders) can participate in the General Shareholders Meeting with the right to vote on all issues within its terms of reference.
The shareholders owning jointly at least 2% of the Bank's voting shares are eligible to:
- put issues on the agenda of the Annual General Shareholders Meeting and nominate candidates to the Supervisory Council and Statutory Audit Commission (not exceeding the number of members of the relevant body), as well as a candidate to a single-person executive body;
- nominate candidates to the Supervisory Council, (not exceeding the number of its members), if the proposed agenda for the extraordinary General Shareholders Meeting includes the issue of electing members of the Supervisory Council.
The shareholders (a shareholder) with a total of at least 10% of the Bank's voting shares have the right to request an extraordinary General Shareholders Meeting.
- My relatives would like to become VTB shareholders. What should they do?
The Bank's shares are traded at the RTS (Russian Trade System) and the MICEX (Moscow Interbank Currency Exchange). You can purchase VTB shares from these exchanges through a brokerage agreement. For information on broking services, please call (495) 980-46-86, 8-800-200-31-39 (Russia toll-free number) or address the nearest VTB 24 office
- I addressed VTB Bank and VTB 24 contact centers but didn't receive a full answer to my question. Whom in VTB Bank shall I contact for additional consultation?
All questions from shareholders and investors should be addressed to the Investor Relations Division of JSC VTB Bank by email (InvestorRelations@vtb.ru) or phone:
- For institutional investors and analysts: +7 (495) 775-71-39, fax: +7 (495) 956-38-82;
- For shareholders: +7 (495) 775-70-94, +7 (495) 775-70-75, fax: +7 (495) 258-49-10.
- I reside in St. Petersburg. Where can I get a consultation?
In October 2008, VTB Shareholders Support Center was opened in office 40 at 29, Ul. Bolshaya Morskaya, St. Petersburg, 190000. The Center's experts are ready to provide information on any issue you are interested in.
- If I want to sell JSC VTB shares today, shall I have to pay any sales tax, and if yes, then why? I have already lost some money and I haven't had profit or any other revenue?
Taxation of security transactions made by individuals is regulated by Section 2, Article 23 (Individual Income Tax) of the Russian Federation Taxation Code. According to it, the profit earned while selling securities shall be taxed at the rate of 13%. If while selling securities you didn't gain any profit (revenue), you don't have to pay the tax.
- When I purchased VTB shares at IPO, why didn't I receive them in documentary form?
According to Article 16 of the Federal Law on the Securities Market, registered securities are issued in non-documentary form only. VTB shareholders are owners of non-documentary securities.
- Which document certifies title to shares?
Title to VTB shares is certified by:
- Extract from the Bank's shareholders register, issued by the registrar CJSC TSOR CUR, located at: 23, Ul. Pravdy, Moscow, 125040, tel. (495) 787-44-83 / (499) 257-38-73 (or in its branches), if it registers VTB Shares owned by the shareholder.
- Statement of depo account issued by the depositary, if VTB Shares owned by the shareholder are registered in the depositary of the organization being the nominal holder of the shares.
- Where are VTB ordinary shares traded?
-
- at the RTS Stock Exchange;
- at the MICEX Stock Exchange.
- Who is the specialized registrar holding the register of VTB shareholders?
-
The specialized registrar, with whom VTB Bank made and agreement on registering VTB shareholders is Central United Registrar (closed joint-stock company).
| Full and short name in the Charter | Central United Registrar (closed joint-stock company), CJSC CUR |
| Number of license issued by an authorized federal executive body | No. 10-000-1-00347 of 21.02.2008, unlimited validity |
| Full name, position of the Head | Anisimova Viktoria Viktorovna, Director |
| Location | 23 Ul. Pravdy, Moscow, 125040 |
| Details of the agreement with the Registrar | Agreement on Keeping the Register of Registered Securities Holders No. 001 as of 18.07.2006 |
| The Registrar's bank details | KPP code 5610083568; settlement account 40702810030000001846, VTB24, Moscow; BIC 044525716; correspondent account 30101810100000000716 |
| Postal address | P.O. Box 54, Moscow, 127137 |
| Contact tel./fax | (495) 787-44-83 / (495) 257-38-73 |
| E-mail | info@regcor.ru |
| CJSC CUR division | Address | Tel., fax, e-mail | Head |
|---|
| Head office | 23, Ul. Pravdy, Moscow, 125040 | Tel./fax: (495) 787-44-83 / (495) 257-38-73 info@regcor.ru www.regcor.ru | Anisimova
Viktoria Viktorovna |
| Branches |
|---|
| CJSC CUR St. Petersburg branch | 29 Ul. Bolshaya Morskaya, office 40, St. Petersburg, 190000 | Tel.: +7 (812) 329-07-75 | Stepanova
Nelly Evgeniyevna |
| CJSC CUR Orenburg branch | 22, Ul. Krasnoznamyonnaya, office 905, Orenburg, 460000 | Tel.: +7 (3532) 78-12-59 | Fedoruk Nataliya Yurievna |
| CJSC CUR Penza branch | 1A, Ul. Kuraeva, office 506, Penza, 440600 | Tel.: +7 (8412) 56-09-69 | Dubrovina Galina Vladimirovna |
| CJSC CUR Samara branch | 132, Ul. Galaktionovskaya, office 418, Samara, 443100 | Tel.: +7 (846) 337-62-24 | Berezhnaya Irina Ivanovna |
| Points of transfer agent service of JSC VTB Bank shareholders |
|---|
| JSC VTB Bank St. Petersburg branch | 30 Ul. Bolshaya Morskaya, office 151, St. Petersburg, 190000 | Tel.: +7 (812) 314-92-74 | |
More information on services provided by CJSC CUR and tariffs are on the registrar's website at http://www.regcor.ru
- Where is the specialized registrar located and how can I contact it?
-
CJSC CUR is located at: 23, Ul. Pravdy, Moscow, 125040, tel.: (495)787-44-83, (499) 257-17-00, 257-38-73. Registered persons admittance hours are from 10:00 to 14:00 on workdays. Postal address is: P.O. box 54, Moscow, 127137. CJSC CUR website is http://www.regcor.ru
- I received a new passport/changed my family name and passport. Shall I submit new data to be entered into the register (kept by the specialized registrar)?
-
If you need to bring information of your personal account (address or other information) in conformity with the data from the ID document you currently hold (the RF passport), please, submit the following documents to the Registrar:
- Registered Person Application with a sample signature of the securities owner. Individuals should sign the Registered Person Application in the presence of the Registrar's authorized representative or certify their signature with a notary. Please note that when filling in the application form you should specify the purpose for which it is submitted, that is "Changing personal account details".
- Request to change personal account details of the registered person (data from this request is required for identification of the registered person and shall correspond to the previous data to be changed in the register), or
- Documents (originals or notarized copies) certifying the fact of registered person details change (e.g. a reference from the passport office for the registered person's residence with data from the former and current passports);
- Original copy of the current passport with a note on the former passport.
If any of the registered person's names is changed the registered person also has to provide a notarized copy of the document, certifying such change.
- How shall I specify my details in the register? How can I get an extract from the register?
-
If you need any information on your personal account from the register, you should submit to the Registrar a Request to provide information from the register (the form is available from CJSC CUR website at www.regcor.ru) and pay for the Registrar's services on providing information from the shareholders register according to the price list (available from CJSC CUR website). The Registrar's services should be paid for by a transfer made through any bank to CJSC CUR settlement account.
To provide information from the register, please address a copy of the receipt and the Request to CJSC CUR to: P.O. box 54, Moscow, 127137.
- How long does it take CJSC CUR to make operations in VTB shareholders register?
-
Terms for operations are defined according to Clause 10.3 of the Regulation on the Register of Registered Securities Owners, approved by decree No. 27 of the Federal Commission on Securities Market as of 2 October 1997.
Terms for operations in the register start from the date when all the required documents are submitted to the Registrar.
- I am a customer of CJSC VTB24 depositary. How can I sell shares?
-
VTB shares can be sold at the MICEX Stock Exchange in one of the following four ways:
Way 1.
Submit an application from the personal section "Circulation of VTB shares" at www.onlinebroker.ru.
Applications can be submitted from the personal zone of the website. You will be asked to enter your login and password for security reasons.
At the main page of the website choose:
- "Entry for customers" - for customers, who made agreements with VTB24 on broking services before applying for purchasing VTB shares and endorsed the Rules for customer services in OnlineBROKER remote access system.
- "Entry for customers (IPO) of WEB-terminal" - for customers, who didn't make agreements with VTB24 on broking services before applying for purchasing VTB shares.
To submit applications from the personal section of the site (WEB-terminal) according to Clause 6.2 Application No. 18 to the Procedure for providing services in the securities and derivatives market, (hereinafter referred to as the "Procedure") (available at www.olb.ru or authorized offices of VTB24) you must:
- submit a written application to any VTB24 office certifying your agreement to all conditions of using WEB-terminal to apply for VTB24 for sale of shares. Application form is available at www.onlinebroker.ru/ipo in the section "Trade operations with shares"; or
- phone (495) 980-46-86 or 8-800-200-31-39 (Russia toll-free number) and give a relative order statement also certifying your agreement to all conditions of using WEB-terminal to apply for VTB24 for sale of shares.
Way 2.
Apply by telephone (495) 797-20-22 or 8-800-200-31-39 (Russia toll-free number)
You will have to provide the Bank's officer with the following information:
- Full name;
- Number of agreement (Clause 2 of the Notification);
- Code from the code table*, which number the Bank's officer will request (protective layer must be removed from the code table);
*code table is the plastic card you receive when applying for purchasing VTB shares at IPO.
- name of shares you want to sell (VTB Shares-001D);
- number of share LOTS you want to sell**;
**a lot is 1 000 shares.
- sale price for shares***;
***we recommend choosing "current market price" to shareholders with no experience of the stock market. In this case shares will be sold for existing market prices.
Shareholders with no experience of the stock market can submit limited applications according to market practice.
Way 3.
Submit a paper application.
Paper application is submitted in the form attached at Appendix 5а to the "Procedure" to VTB24 Head Office: 35, Ul. Myasnitskaya, Customer Relations Unit, Investment Department, tel.: (495) 980-46-86 or 8-800-200-31-39 (Russia toll-free number).
Way 4.
Submit an application through the Internet trading system OnlineBROKER or QUIK.
For access to Internet trading systems (granted free of charge) you have to submit application for endorsement of the Rules for customer services in remote access systems (Application 10а or 10b to the "Procedure").
Applications are accepted:
- at CJSC VTB24 Head Office: 35, Ul. Myasnitskaya, Customer Relations Unit, Investment Department, tel.: (495) 980-46-86 or 8-800-200-31-39 (Russia toll-free number).
- at the authorized branches. Their list is available at http://about.onlinebroker.ru/regions.asp)
When working with QUIK remote access system you will also have to register digital keys. When working with OnlineBROKER remote access system digital signature is optional.
We recommend this way to all shareholders, who want not only to sell their VTB shares, but also to use broking services offered by VTB24 to conduct active exchange transactions.
- What else shall I do after submitting an application?*
-
Pursuant to Clause 22.12 of the Procedure, if you submit application to VTB24 in any way (other than paper application) you have to confirm submission of such application in writing.
The procedure is as follows:
On the last day of a month after the end of exchange trading and calculation, you will receive an e-mail with the file "Confirmation of applications submitted during the accounting period". You need to print this file, sign and deliver it:
- either to the nearest VTB24 office from those listed at www.olb.ru in the section "Regional Network";
- or to Customer Relations Unit, Investment Department at: 35, Ul. Myasnitskaya, Moscow.
If the signed confirmation has not been received, VTB reserves the right to deny the customer participation in bidding (except for deals to close positions opened earlier). Such requirements are set in compliance with FFMS regulations.
Please, also note that if you trade on stock exchange you will be e-mailed "reports on fulfilled directions for transactions" for each day, when you carried out transactions. You do not have to sign this report and submit it anywhere.
If you think that the report contains erroneous information, please, promptly phone (495) 980-46-86 or 8-800-200-31-39 (Russia toll-free number).
*only for VTB24 customers
- How can I confirm in writing that I have submitted an application if there is no VTB24 office in my city?*
-
On the last day of a month after the end of exchange trading and calculation, you will receive an e-mail with the file "Confirmation of applications submitted in the accounting period". You need to print this file, sign it and no later the 10th day of the following month fax it to +7 (495) 980-46-87.
Original signed confirmation has to be mailed no later than the 10th day of the second month following the month, when the transaction was made, to the following address: VTB24, Customer Relations Unit, Investment Department, 35 Ul. Myasnitskaya, Moscow, 101000.
*only for CJSC VTB24 customers
- What if there is no VTB24 office in the city where I'm staying?*
-
You can apply for transactions with the help of your code table by calling on the phones specified in the Notification you receive after application (see section "Circulation of VTB shares" - "Trade operations with shares" at www.onlinebroker.ru).
*only for CJSC VTB24 customers
- How many shares can I sell?
-
You can sell any amount of shares you own. Please, note that according to the rules of exchange trading all applications for transactions are submitted not for the amount of shares, but for the amount of lots equaling a fixed number of shares.
Lot of VTB shares amounts to 1 000 shares.
Example: You hold 3 676 471 VTB shares.
You CAN submit an application for sale/purchase of 1 000 shares (1 lot), 58 000 shares (58 lots), 2 456 000 shares (2 456 lots), etc.
You CANNOT submit application for sale of 1 569 shares, 2 456 200 shares, etc., because such number of shares does not correspond to an integer number of lots.
If you want to sell the maximum amount of shares from your share holding you will have to divide the number of shares you own by 1 000, and the integer obtained WILL BE THE NUMBER OF LOTS YOU CAN SELL: 3 676 471 / 1 000 = 3 676 lots.
How can I sell the rest of my shares that do not constitute 1 lot (1 000 shares)?
From 04 June 2007, the MICEX Stock Exchange allows trading in incomplete lots of VTB shares from 16.00 till the close of trading on "Incomplete lots" conditions (as a rule till 17.45, but a decision can be made to prolong trading till 18.45).
Application for sale of an incomplete lot is submitted similarly to the application for ordinary session, but with compulsory indication of the number of pieces or shares. Incomplete lots can be sold by phone or by written proxy. Incomplete lots cannot be sold through a WEB-terminal or QUIK and OnlineВROKER Internet trading systems.
- What happens after I submit an application? How will I learn the results?*
-
After submitting an application in any way you will receive a message to the e-mail, specified in the application form, with a report on transactions, including information on money available on the broker's account after the sale of shares and the number of remaining shares.
*only for CJSC VTB24 customers
- How will I learn the results if I have no e-mail?*
-
To learn the results you can call (495) 980-46-86 or 8-800-200-31-39 or go to VTB24 Head Office: 35, Ul. Myasnitskaya, Moscow with your passport and receive the original extract from the broker report and/or statement of depo account (on request).
You can also receive a copy of the broker report for any period at any VTB24office upon presentation of your passport and the plastic code card given to you at registration for IPO. Please, note that the easiest and most modern way is to get an e-mail and submit an application on entry of the e-mail address into the application form. You can submit such application to any office of VTB24:
*only for CJSC VTB24 customers
- In what section of the depo account at VTB24 depositary are my shares? Shall I have to transfer shares to the trade section of the depo account to be able to sell them?*
-
Shares of all customers, who submitted applications for purchase through VTB24 immediately after registration of the report on issue are entered in the trade section of the depo account. You don't need to do anything after your VTB shares have been entered in the trade section of the depo account at VTB24 Bank depositary. You can at any time sell your shares or purchase shares on the stock exchange.
*only for CJSC VTB24 customers
- I would like to transfer my shares to another depositary. What shall I do?*
-
For depositary transactions with VTB shares (transfer to another section of the depo account, withdrawal to your account in the register or other depositary, transfer to another person, etc.), please, address:
- VTB24 Customer Relations Unit, Investment Department (35, Ul. Myasnitskaya, Moscow);
- one of the authorized VTB24 branches listed at www.olb.ru in the section "Regional Network".
You will have to provide your passport and the following information:
- details of the depo account of your broker at the National Depositary Center or Depositary Clearing Company;
- number of the agreement with the depositary you are going to transfer securities to;
- number of the agreement of the depositary you are going to transfer securities to with a higher depositary (such information is available at the depositary you plan to withdraw your securities to).
For reference, please, inform your depositary that VTB shares you hold are entered in the fiduciary account of VTB24 at the National Depositary Center.
*only for CJSC VTB24 customers
- Where can I find information on VTB shares quotes?*
-
Information on the current price of shares is regularly published at www.vtb.ru and olb.ru, in business media, bulletins of trade organizers, as well as on specialized web-sites and web-sites of stock exchanges (www.rts.ru, www.micex.ru). You can also receive information on the current share price or get a consultation on their sale from your broker.
*only for CJSC VTB24 customers
- How can I sell shares?*
-
You can trade in shares using broking services of VTB24. All accounts required for trading are opened during preparation to purchasing VTB shares. Information on the terms and conditions for broking services provided by VTB24 is available at www.olb.ru.
*only for CJSC VTB24 customers
- Do I have to pay any commission when I sell shares?
-
Yes, you do (subject to broking services agreement).
According to the Investor price schedule the commission is 0.08% of the transaction amount (Bank commission) and 0.01% of the transaction amount (Exchange commission). The price plan is indicated in the Application for service at the securities market (if you haven't submitted a request to change the price schedule).
Detailed information on prices for broking and depositary services is available at www.olb.ru.
*only for CJSC VTB24 customers
- How will I know the number of shares I bought?*
-
After the end of subscription each investor receives a letter with notification on the number of shares he owns and a confirmation of their entry in his depo account. Letters were sent on 16 June 2007.
Moreover, the following variants are provided:
- You can follow the state of your broker's account at VTB24 or learn the number of shares you bought by using "Entry for customers (IPO) of WEB-terminal" at www.olb.ru with login and password indicated on the special plastic card you receive from the teller when registering your application.
- You can also receive a copy of the broker report for any period at any VTB24 office upon presentation of your passport and the plastic code card given to you at registration for IPO.
- By phone: (495) 980-46-86 or 8-800-200-31-39 (Russia toll-free number).
In this case you will have to tell the Bank's officer your full name, number of agreement and one of the codes from the identification card given to you when your account is registered (the Bank's officer will request the code number).
- Go to VTB24 Head Office: 35, Ul. Myasnitskaya, Moscow with your passport and receive the original extract from the broker report and/or statement of depo account (on request).
Please, also note that if you traded in shares during the day, you will be e-mailed your broker's report on carried out transactions on the next day.
*only for CJSC VTB24 customers
- Can I purchase VTB shares on the stock exchange and use Internet trading to purchase and sell them?*
-
Yes. Trading in ordinary VTB shares on the RTS (Russian Trading System) and the MICEX (Moscow Interbank Currency Exchange) stock exchanges started on 28 May 2007. You can purchase VTB shares using VTB24 broking services. Internet trading is also available.
For access to Internet trading systems (granted free of charge) you have to submit the application for endorsement of the Rules for customer services in remote access systems (Appendix 10а or 10b to the "Procedure for providing services in the securities and derivatives market" available at www.olb.ru).
Applications are accepted at VTB24 Head Office, Customer Relations Unit, Investment Department (35, Ul. Myasnitskaya, Moscow, tel.: (495) 980-46-86 or 8-800-200-31-39 (Russia toll-free number), or any authorized branch.
When working with QUIK remote access system you will also have to register digital keys. When working with OnlineBROKER remote access system digital signature is optional.
*only for CJSC VTB24 customers
- Where can I get information on depositary transfers, funds withdrawal and access to the personal section at www.onlinebroker.ru (WEB-terminal)?*
-
For information on non-trading operations, please call (495) 980-46-86.
8-800-200-31-39 (Russia toll-free number).
*only for CJSC VTB24 customers
- I am a customer of VTB24. How can I transfer funds from the broker's account to my bank account (current)?
-
The order to transfer funds can be given in the following ways:
- By phone: (495) 980-46-86, 8-800-200-31-39 (Russia toll-free number)
Note! By phone you can give order to withdraw funds from the broker's account only to your bank account opened with VTB24 and specified in the customer's form attached to the broking services agreement (when you apply for purchasing VTB shares at IPO).
When making order by phone provide the Bank's officer with the following information:
- Full name;
- Number of agreement (Clause 2 of the Notification given to you when you apply for VTB IPO);
- Code from the code table*, which number the Bank's officer will request (protective layer must be removed from the code table);
*Code table is a plastic card given to you when you applied for purchasing VTB shares at the initial public offering (IPO).
- Number of your personal account to make settlements on securities transactions (Clause 1 of the Notification given to you when you apply for VTB IPO)*;
*the so called "306th" or "broker's" account.
- Number of your personal account in VTB24 that you specified (or opened) when you applied for purchasing VTB shares at IPO (account details specified in your copy of the Application to the current account);
- Amount of money you want to withdraw from the broker's account to the current account (possibly in the amount of clear balance. In that case all money from the broker's account will be withdrawn).
- By a personal visit to VTB24 office (giving order in paper form).
With your order in the form of Appendix 6 to the Procedure you can withdraw the funds from your broker's account to any bank account opened to you, also with the other bank.
The order must:
- be sent to VTB24, Customer Relations Unit, Investment Department at 35б Myasnitskaya Ul., room 542, Moscow, 101000. The Order to withdraw funds shall be notarized;
- or handed and signed in the presence of the Bank's officer from the Customer Relations, Investment Department or any office of VTB24.
Please, note that when funds are withdrawn from VTB 24, income tax is calculated and collected.
- What shall I do if I didn't obtain the code table (card with passwords)?
-
You should contact the office where you made the first application for purchasing VTB shares and obtain the card. If the office is no longer working, contact another nearest office after coordinating all the required steps by phone: (495) 980-46-86, 8-800-200-31-39 (Russia toll-free number). You should have passport and Application for servicing in the securities market with you.
*only for CJSC VTB24 customers
- Can I purchase VTB shares if I am not the Russian resident?*
-
A resident of any country can make transactions with any securities (not only VTB shares) provided that he/she submitted all the necessary documents to VTB24 when applying for broking services.
For information on broking services, please call (495) 980-46-86 or 8-800-200-31-39 (Russian toll-free number) or contact the nearest office of VTB24. More information on VTB24 offices is available at www.olb.ru in the section "Regional Network".
*only for CJSC VTB24 customers
- How shall I use the card with passwords
-
When you phone to VTB24 to make any order statement (to make a deal, withdraw the funds, etc.) for your identification you will be asked to say one of the codes, stated on the card. While operating through WEB-terminal, LOGIN and PASSWORD are requested (to protect against compromise the password must be changed by the user at his first apply to WEB-terminal). The codes stated on the card are also requested to apply for deals through WEB-terminal.
*only for CJSC VTB24 customers
What is the document regulating the relations between VTB24 Depositary and the Depositor?*
These are Depositary Standards available from VTB24 website at www.vtb24.ru.
*only for CJSC VTB24 customers
- Can I place VTB shares into trust management?
-
You should ask your trust manager about the terms of placing securities into trust management.
I have received the Application but have no Depositary Agreement.*
Depositary Agreement is made through simple acceptance of VTB24 Depositary Standards (hereinafter referred to as the "Standards") according to Article 428 of the Civil Code of the Russian Federation. Acceptance of the Standards by corporate and individuals (conclusion of the Agreement) is made by submitting to the Depositary two copies of Applications in the form attached at Appendix 1 to the Standards. The agreement is deemed entered into from the moment when the Depositary makes in each of the two copies notes with information on the depo account, the agreement number, the relevant depo account, date, signature of the authorized person and stamp of the Depositary. Such form of agreement relations is stipulated by Article 428 of the Civil Code of the Russian Federation.
*only for CJSC VTB24 customers
- Can I change the Application after submitting it?*
-
Changes and additions to the Application submitted to the Depositary are prohibited. If any changes are to be made to the Application, a new Application shall be provided (Appendix 2 to the Standards, Form 1) and a Request to change the details provided in the Application (Appendix 2 to the Standards, Form 6). The above documents can be formalized at any VTB24 office.
*only for CJSC VTB24 customers
- What if my details change?*
-
You should contact any office of VTB24 to formalize documents required to change details for broking and depositary services. You can also fill in a Request to change the details provided in the Application (Appendix 2 to the Depositary Standards of CJSC VTB24, Form 6), a new Individual Depositor Application (Appendix 2 to the Depositary Standards of CJSC VTB24, Form 1) and mail these documents to the Bank. Please, note that you have to notarize your signature.
*only for CJSC VTB24 customers
- One of my names changed. What documents besides the Request to change details and a new Application should be provided to the Depositary?*
-
You should additionally provide a notarized copy of a name change certificate or a notarized copy of your marriage certificate if your name changed due to marriage (divorce) and present your new passport.
*only for CJSC VTB24 customers
- What is the term of the Depositary Agreement?*
-
The Depositary agreement remains in force until its termination on the initiative of one of the parties. The relations are deemed terminated after the depo account has been closed and all settlements between the parties have been made. When the relations are terminated, the Depositor has to transfer securities from his depo account at the Bank's Depositary to another depositary or registration system.
*only for CJSC VTB24 customers
- Can I submit simple copies of documents to the Depositary?*
-
Only notarized copies shall be submitted to the Depositary.
*only for CJSC VTB24 customers.
- I would like to receive dividends to another settlement account.*
-
You should contact any office of VTB24 to formalize documents required to change details for broking and depositary services. You can also fill in a Request to change the details provided in the Application (Appendix 2 to the Depositary Standards of CJSC VTB24, Form 6), a new Individual Depositor Application (Appendix 2 to the Depositary Standards of CJSC VTB24, Form 1) and mail these documents to the Bank. Please, note that you have to notarize your signature.
*only for CJSC VTB24 customers.
