Settlements for Trade and Service Enterprises

For trade and service enterprises, VTB offers transaction settlements of Visa International, MasterCard International, Diners Club International, and China Union Pay cards.

Key advantages for trade and service enterprises of concluding an agreement with VTB:

• expanded customer base through cardholders and, therefore, increased turnover;
• convenient customer servicing;
• enhanced image of the company and adopting world standards of servicing;
• reduced collection, recalculation and cash storage costs.

Concluding an agreement with VTB:

• provides trade/service enterprises with equipment, software and consumables necessary to carry out payment transactions;
• trains the enterprise's staff in all issues related to accepting bank cards for payment. After completion of training, employees receive certificates;
• helps trade and service enterprises to carry out settlements in accordance with terms of agreements - crediting funds received from issuer for card operations, debiting and returning amounts to issuer in case of refusal to pay for a product/service, debiting service fee, etc.;
• phone call center available 24/7.

The Bank offers a wide range of services to trade and service enterprises depending on their forms of activity:

• standard payment with cards is applied in case of immediate payment for a purchased product/service. Main users of this service include: supermarkets, restaurants, pharmacies, beauty parlors, etc.;
• booking rooms in hotels and accommodation fees is applied for booking hotels by phone or by fax, payment for accommodation as the customer leaves the hotel. This service may also be used if the customer left the hotel without paying for its services in full. Main users of this service include: hotel complexes, holiday hotels, travel companies (for booking);
• booking vehicles and payment for vehicle rental services is applied for booking vehicles by phone or by fax, payment for vehicle rental, repairs (if it is damaged during the rental period), payment of penalties, etc. Debiting an account is possible in the absence of the customer in accordance with the rental contract (e.g. information on a penalty imposed on the driver of a vehicle may be received several months after the return date). Main users of this service include: car rental companies, and hotels offering such services;
• payment for products and services ordered by mail or fax (non-recurrent payments) is used by trade and service enterprises providing products and/or service by mail or fax order. In some cases, customers also receive ordered products by mail. Main users: companies sending products by mail, flower delivery companies, etc.
• recurrent payment for products and services is used by trade and service enterprises that provide products/services on a permanent basis, usually for a certain period. Main users include: mobile phone operators, cable television providers, Internet providers, etc.

For more detailed information on issuing and processing corporate cards please contact our sub-offices in Moscow and the Moscow Region, or the Bank`s branches (temporarily available only at the Russian language version of the web-site).