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Operation Contacts and Reference
Legal address: 29 Ul. Bolshaya Morskaya, St. Petersburg, 190000, Russia
Postal address: 43, Ul. Vorontsovskaya, Moscow, 109044, Russia, please mark "To Custody"
Correspondence distribution service: 6, Ul. Lesnaya, Moscow, please mark "To Custody"
Visiting address: 12, Presnenskaya naberezhnaya, Moscow
SWIFT: VTBRRUMM CSD
Telex: 412362 BFTR RU
Telex: (7 495) 956 68 11
E-mail: custody@vtb.ru
To order an entrance pass to VTB Bank’s premises please send an e-mail request to Pass_Custody@msk.vtb.ru. The request should contain the date and time of visit, visitor’s name, company’s name.
Custody department is located on the 14th floor, 12 Presnenskaya nab. (“West” Tower of the “Federation” office building), Moscow.
Working hours (Moscow time): Monday - Thursday from 9:00 till 18:00, Friday from 9:00 till 16:45.
|
Custody management |
Contacts |
Telephone number/Fax |
|---|---|---|
|
Head of custody department |
Nadezhda Ushakova |
Tel.: +7 (495) 783-13-75 |
|
Deputy head of custody department |
Natalia Karaseva |
Tel.: +7 (495) 783-13-72 |
|
Deputy head of custody department |
Natalia Monakhova-Ilyina |
Tel.: +7 (495) 783-13-68 |
|
Secretary |
Elena Korneva |
Tel.: +7 (495) 783-13-75
|
|
Question |
Contacts |
Telephone number/Fax |
|---|---|---|
|
Client relationship Department | ||
|
Head of Department |
Anna Enfiandzhiants |
+7 (495) 783-13-91 |
|
Deputy Head of Department |
Evgenia Sakr |
+7 (495) 783-13-64 |
|
Signing of custody agreements, conducting clients’ legal documentation, custody accounts opening |
Elizaveta Dubrovina Tatiana Nujkina Natalia Gribanova |
f.:+7 (495) 783- 13-89
+7 (495) 783-77-39(1-56-85) +7 (495) 783-13-63 |
|
New products Department E-mail: New.Products.Custody@msk.vtb.ru | ||
|
Head of Department |
Svetlana Kamasheva | +7 (495) 783-13-96 |
|
General subjects of custody services, negotiation of custody agreements |
Veronika Sorochkina Daria Pimenova Alexander Gorshkov |
+7 (495) 739-77-39(1-56-55) +7 (495) 739-77-39(1-12-14) +7 (495) 739-77-39(1-56-92) |
|
Custody operations Department | ||
|
Head of Department |
Sergey Byvshev |
+7 (495) 739-77-39(1-56-62)
|
|
Settlements of foreign securities E-mail: Settlements.VTB@msk.vtb.ru | ||
|
Deputy head of department, Head of group |
Irina Marcelyuk |
+7 (495) 739-77-39(1-56-64)
|
|
Settlements of foreign securities |
Anna Dorofeeva Viacheslav Gorchakov |
+7 (495) 783-13-84 +7 (495) 739-77-39(1-56-69) |
|
Conversion, redemption of depositary receipts |
Elena Bondarenko |
+7 (495) 783-13-84 |
|
Settlements of Russian domestic securities E-mail: Settlements.VTB@msk.vtb.ru | ||
|
Settlement of Russian securities, Conversion, redemption of RDRs |
Sergey Byvshev Olga Antonova Elena Artemova Grigoriy Firsov |
+7 (495) 739-77-39(1-56-62) +7 (495) 739-77-39(1-56-03) +7 (495) 739-77-39(1-56-88) +7 (495) 739-77-39(1-56-73) |
|
Corporate actions group E-mail: CorporateActions.VTB@msk.vtb.ru
| ||
|
Head of Department |
Irina Guseva |
+7 (495) 783-13-95 |
|
Deputy Head of Department |
Yulia Dombrovskaya |
+7 (495) 783-13-15 |
|
Expert |
Natalia Sharapova |
+7 (495) 783-13-06 |
|
Domestic Fund services Department | ||
|
Head of Department |
Elena Borisova |
+7 (495) 739-77-39(1-13-14)
|
|
Deputy Head of Department |
Olga Iordanskaya |
+7 (495) 783-19-03(1-56-12) |
|
Fund and registrar services for mutual funds |
Alexey Fonkin |
+7 (495) 739-77-39(1-56-54) |
|
Operational control Department E-mail: StaticData.Reporting@msk.vtb.ru | ||
|
Head of Department |
Marina Kudinova |
+7 (495) 739-77-39(1-13-24)
|
|
Account statements |
Maria Melenteva |
+7 (495) 739-77-39(1-56-80) |
|
Billing E-mail: Billing.VTB@msk.vtb.ru | ||
|
Billing and invoices |
Nadezhda Turkina |
+7 (495) 739-77-39(1-56-87) |
